Gate Access Assist

What's New? 4

• What’s New - Support Chatbot Feature
• What’s New? - Applicants Search Capability
• What's New? Resident Creation Wizard
• Whats New - My Ministry Facility

Getting Started 15

• Log In & Log Out of Gate Access
• Video - Logging Into Gate Access
• Submitting a Support Ticket
• Resetting Your Password
• Video - Resetting Your Password

View all 15

ICLW Usage 1

• Making Initial Contact with ICLW Resident

Volunteer Usage 6

• Global Header - Notifications
• Video - Adding an Experience
• Add An Experience
• Locate a Resident Profile
• Correspond with a Resident

View all 6

Facility Contact Usage 12

• Transfer an Inmate to a Different Facility
• Facilities Module - Overview
• Fulfilling a Follow-up Request
• Volunteer Module – Access Tab
• Assign Volunteers to Correspond with New and Existing Inmates

View all 12

Regional Access 19

• Create a Zone
• Applicants Module: Overview
• Adding ICLW Volunteers
• Volunteer Module - Overview
• Overview - Statistics Module

View all 19

Gate Access Training 3

• Lesson 1.1 - Introduction to Gate Access
• Lesson 2.1 - Logging In and Logging Out
• Lesson 2.2 - My Profile and Language Selection

Prison Witnessing Training 0