Gate Access Assist

What's New? 5

• What's New? - Knowledge Center
• What’s New? - Support Chatbot Feature
• What’s New? - Applicants Search Capability
• What's New? - Resident Creation Wizard
• Whats New? - My Ministry Facility

Getting Started 16

• Updating My Profile
• Submitting a Support Ticket
• Log In & Log Out of Gate Access
• Video - Logging Into Gate Access
• Resetting Your Password

View all 16

ICLW Usage 2

• Adjusting the Status of an ICLW Resident
• Making Initial Contact with ICLW Resident

Volunteer Usage 10

• Enviando un ticket de soporte técnico
• Adding or Changing Your Profile Picture
• Adding an Experience
• Mobile Push Notifications
• Desktop and Laptop Push Notifications

View all 10

Facility Contact Usage 13

• Scheduling Meetings
• Recording Meeting Attendance
• Transfer a Resident to a Different Facility
• Volunteer Module – Access Tab
• Assign Volunteers to Correspond with New and Existing Residents

View all 13

Regional Access 19

• Create a Zone
• Applicants Module: Overview
• Adding ICLW Volunteers
• Volunteer Module - Overview
• Overview - Statistics Module

View all 19

Gate Access Training 3

• Lesson 1.1 - Introduction to Gate Access
• Lesson 2.1 - Logging In and Logging Out
• Lesson 2.2 - My Profile and Language Selection

Prison Witnessing Training 0