Contact Usage

Grant Access to Correspondence Module
Overview: This article intends to provide a series of steps on how a Regional, Zone, or Facility Contact can grant access for a Volunteer to correspond wit...
Thu, Jan 12, 2023 at 12:02 AM
Transfer an Inmate to a Different Facility
      Overview: This how-to article will explain how to transfer an inmate from one facility to another. Type of System Access: To follow this ar...
Thu, Jan 12, 2023 at 12:05 AM
Run Initial Contact Letter Writing (ICLW )Reports
Overview: This article is intended to provide an overview and sequential steps for this new reporting feature. This feature allows for a report to be gen...
Thu, Jan 12, 2023 at 12:01 AM
Designate an Inmate as Released
      Overview: This article is intended to provide a series of steps to designate an Inmate as released.   Type of System Access: The Type of Syst...
Thu, Jan 12, 2023 at 12:03 AM
Expand Inmate Search on the Inmate Landing Page
Overview:   This article is intended to provide an overview of the feature Inmate Locator found in the Inmates Module. You will be able to locate an inmate ...
Thu, Jan 12, 2023 at 12:04 AM
Add An Inmate
How To Add An Inmate   Overview:  This article is intended to provide a series of steps for a Facility, Zone, or Regional Contact or another authorized...
Thu, Jan 12, 2023 at 12:06 AM
Change the Status of a Volunteer
  Overview: This article is intended to provide a series of steps on how to change the system status of a volunteer in the Gate Access program.     Type ...
Thu, Jan 12, 2023 at 12:07 AM
Identify/Edit an Inmate's Active Branch Subscription
  Overview: This article is intended to provide a series of steps on how to identify an inmate as having a branch subscription and adjusting the inmates’ ...
Thu, Jan 12, 2023 at 12:08 AM
Edit Volunteer Assignment – Expanded Selection
Overview: This article is intended to provide a series of steps on how to add or edit a volunteers assignment (i.e. correspondence, in-person, ICLW) at a...
Thu, Jan 12, 2023 at 12:09 AM
Assign a Volunteer to a Facility
Overview:  This article is intended to provide a series of steps on how to assign an approved Volunteer to a Facility or multiple Facilities.   Type of...
Wed, Jan 11, 2023 at 11:57 PM