Contact Usage

How to Submit A Field Service Report For An Inmate
  Overview: This article is intended to provide a series of steps on how to submit a Field Service Report for an Inmate who is identified as Baptized or Un...
Sun, May 15, 2022 at 3:19 PM
Sequential Steps for Granting Access to Correspondence Module
Overview This article outlines the steps necessary for a Regional Contact or Facility Contact to grant access within Gate Access for a Volunteer to corr...
Sun, May 15, 2022 at 3:22 PM
Overview and Sequential Steps for Running ICLW (Initial Contact Letter Writing) Reports
Overview: This article is intended to provide an overview and sequential steps for this new reporting feature. This feature allows for a report to be gene...
Tue, May 17, 2022 at 8:51 PM
Sequential Steps For Designating an Inmate As Released
Overview: This article is intended to provide a series of steps to designate an Inmate as released.   Type of System Access: The Type of System Access ...
Tue, May 17, 2022 at 8:50 PM
Overview and Sequential Steps for Expanded Inmate Search on the Inmate Landing Page
Overview:   This article is intended to provide an overview of the feature Inmate Locator found in the Inmates Module. You will be able to locate an inmate ...
Tue, May 17, 2022 at 8:54 PM
Video (Spanish) Sequential Steps for Transferring an Inmate to a Different Facility
To view video, please click here => https://1drv.ms/v/s!Asp13pXPHO1_gYVd_f9Kyzpu4rzuLg?e=wugwQH Last Updated 03/12/2022
Tue, Mar 15, 2022 at 1:35 AM
How To Add An Inmate
How To Add An Inmate   Overview:  This article is intended to provide a series of steps for a Facility, Zone, or Regional Contact or another authorized...
Thu, May 19, 2022 at 9:17 PM
How To Change the Status of a Gate Access Volunteer
How To Change the Status of a Gate Access Volunteer   Overview: This article is intended to provide a series of steps on how to change the system status o...
Sun, Apr 24, 2022 at 8:38 PM
How to Identify and/or Edit an Inmates Active Branch Subscription
How to Identify and/or Edit an Inmates Active Branch Subscription   Overview: This article is intended to provide a series of steps on how to identify an ...
Sun, Apr 24, 2022 at 8:39 PM
How To Edit Volunteer Assignment – Expanded Selection
Overview: This article is intended to provide a series of steps on how to add or edit a volunteers assignment (i.e. correspondence, in-person, ICLW) at a...
Sat, May 21, 2022 at 10:51 AM