Gate Access Assist

Getting Started 15

• Reset Your Password
• Add/Change Your Profile Picture
• Volunteer Role: Overview
• Add An Experience
• Update Your Profile

View all 15

ICLW Usage 11

• Initial Setup: Turning on ICLW for Facilities
• Add Contacts: Give Facility Access to ICLW Contact
• Add Volunteers: Add ICLW Volunteers
• Add Contacts: Find ICLW Contacts in Facilities
• Initial Setup: Changing the Settings for an Individual Facility

View all 11

Volunteer Usage 5

• Correspond with a Resident
• Initial Contact Letter Writing (ICLW)
• Cancel a Shift
• Global Header - Notifications
• My Ministry Module

Facility Contact Usage 8

• Transfer an Inmate to a Different Facility
• Volunteer Module – Access Tab
• Assign Volunteers to Correspond with New and Existing Inmates
• How to Lookup a Resident – Global Header
• Experiences Module – Review, Approve or Remove Submitted Experiences

View all 8

Regional Access 12

• Create a Zone
• Applicants Module: Overview
• Facilities Module - Overview
• Overview - Statistics Module
• Applicants Module: Contact Info Tab

View all 12

Path to Learning 4

• Path to Learning the Facilities Module
• Path to Learning the My Ministry Module
• Path to Learning for Facility Contacts
• Path to Learning: Creating a Regional LAB Environment

Video Help Articles 1

• Logging Into Gate Access - Video