Gate Access Assist

Overview: This article intends to provide an overview and sequential steps on the Access Tab in the Volunteer Profile. This is intended for Facility Contacts to view volunteer profile and access information for administrative support for the prison ministry. 

Note: Facility Contacts will have view-only access.  If any changes are need to a Volunteers Profile, please communicate with your Zone or Regional Contact.

Type of Administrative Access: The Access Level (Permission) needed to follow this article is:  Facilities

Step 1 From the Navigation Panel, select Facilities.

Step 2 In the Facilities Landing Page, select a Facility by clicking on the Facility Name or the Ellipses then Edit. 

Step 4 In the Volunteers Tab Landing Page, you will see all Volunteers assigned to this facility.  For the specific volunteer, click on the ellipses then Volunteer Profile to open the Volunteers Profile.

Step 5 In the Volunteers Profile, click on the Access Tab.

Step 6 In the Access Tab, you will view the following cards:  User Account, My Ministry Access, Administrative Access, and Facility Access.  

Note:  If any adjustments or changes are needed to the Volunteers Access Tab, please communicate with your Zone or Regional Contact. 

• User Account Card displays the status of the Volunteer and the last login to Gate Access.
• My Ministry Access Card displays what ministry assignments the volunteer has with this specific facility. 
• Administrative Access Card displays levels of access or permissions in Gate Access, if any.  
• Facility Access Card displays which facilities this volunteer has been approved for.  This will also display approvals to specific types of the ministry and will vary according to facility and availability of the volunteer. 

Step 7 In the Facility Access Card, select a facility for the volunteer.  The View Facility Access drawer will display the type of activities the volunteer is approved for, and which inmates are assigned. 

Last Updated:  05/12/2023