Path to Learning:  My Ministry Module

March 2022


Welcome to the Gate Access website! 

This document acquaints new volunteers with some of the basic functions and features of the Gate Access website. The references in this document can be found at gateaccessassist.freshdesk.com/support/home

Table of Contents

Logging In for the First Time

Volunteer Role

Updating Your Profile

My Ministry

Adding an Experience


Logging In for the First Time

How To Log In

This article shows you how to log into Gate Access for the first time after you have received your registration email.


Volunteer Role

Volunteer Overview

This article will provide you with a general overview of the features of the website that are available to you as a volunteer.

NOTE: When you first log in to Gate Access, some features will not initially be available to you. For example, you will likely not yet be assigned to a facility. This is not a cause for concern. Facilities are manually assigned to volunteers by Facility Contacts after the volunteer has logged in for the first time. Your patience is appreciated.  


Updating Your Profile 

How to Update Your Profile

How to Update Your Profile Picture

These articles and this video will teach you how to update your profile and change your profile picture.  


My Ministry

Overview of My Ministry

My Ministry is a Gate Access dashboard that helps you organize and track your prison ministry. 

This article contains comprehensive instructions on how to use all features of My Ministry.

NOTE: The subheadings below correspond to tabs in the My Ministry module, and include concise help articles on how to use each feature in your ministry.


My Ministry Landing Page

This article describes what you will see when you select My Ministry in Gate Access, and how you can get personal assistance by using the live chat feature.


My Ministry Schedule Tab

Meeting Assignments

This article will teach you how to view, create, and change your shifts, time away, and meeting assignments.


My Ministry Inmates Tab

In this article, you will learn how to manage the inmates that you have been assigned to correspond and study with.  You will also find out how to attach notes and correspondence to an inmate.

NOTE: Most volunteers will not have access to this feature when they first login. It will only appear when the volunteer has been assigned to correspond with an inmate.


My Ministry Activity Tab

This article teaches you how to view and record your prison witnessing activity.

NOTE: In addition to reporting to your local congregation, reporting prison ministry activity in Gate Access is required for all prison ministry volunteers. 

 

Adding an Experience 

How To Add An Experience

This article and video will show you how to add an experience that you had in the prison ministry.