Overview: This article is intended to provide a series of steps on how to use the Lookup feature to locate an Resident Profile within Gate Access.
Type of System Access: The Type of System Access (permissions) needed to follow this article is Facility, Regional, or Zone.
Step 1 From My Ministry landing page, click on the Lookup Icon. This is in the top right of your screen, to the left of your avatar.
Note: Although the image displays the Navigation Panel for a Facility Contact, the Lookup Icon will be in the same location for every authorized user.
Step 2 From the Lookup landing page, you will see two cards, Search Criteria, and Residents.
Step 3 From the Search Criteria card, enter the Resident's name or identification number in the Name or ID field (First and/or Last Name, or Identification Number). This is a required field.
- Additionally, you can search by Date of Birth or Gender of the Inmate to further filter the results. Once all criteria have been entered, click on the Search Icon.
- Results will display on the Residents card.
Step 4 Select the Resident by clicking on the Chevron at the end of the row.
Step 5 If the results do not contain what you are looking for, click on the Reset Icon and return to Step 3.
Step 6 The Resident Profile will display relevant information. This will include Personal Info, Status, Facility Contacts, and Resident Contacts.
Last Updated: 08/25/2024