Overview:  This article is intended to provide a series of steps to view and dismiss a notification within the Global Header Notifications.   

Volunteers will receive an alert in their Global Header when there is an unread message or notification that requires their attention.

 

Step 1 Notifications will appear in the Global Header, located in the top right corner of the screen.   

 

 

  • A Red Notification Icon indicates that there is an urgent unread message.

 

  • An Orange Notification Icon indicates that there is an unread message.

 

  • A Notification Icon without a red or orange dot indicates that there are no unread messages.

Step 2 To view a notification, click the Notification Icon in the Global Header.  The Notifications drawer will open. The Notifications drawer has two tabs.  

  • The All Tab displays all unread notifications.   Urgent notifications will have a red title and appear at the top of the list.
  • The Dismissed Tab displays notifications that have been read.  Dismissed notifications will be automatically deleted after 30 days.



 

 

Step 3 To dismiss a notification in the All Tab, click the X inside the notification.  This will move the notification to the Dismissed Tab.




Step 4 To undo a dismissed notification, click the Revert Icon (left arrow) inside the notification.   

  • Note: The notification will move back to the All Tab.


 

 

Step 5 When you have no new notifications the Notification Icon in the Global header will still display without a red or orange dot.  This means that you are up to date on all your notifications.

 

 

 

Article Last Updated:  October 23, 2023